How would you review?
Just had a sitter at our house for a week. She had no reviews, but a few references, said she had recently joined THS and done a couple sits recently. (I usually only select for folks with lots of reviews, but this was a last minute sit and the sitter I tried to confirm before her had to back out for personal reasons.)
She was very nice in person, younger woman who lives with her family a little ways out of town when not sitting. She left the house fairly clean, though trash cans in the kitchen, her bedroom and her bathroom were full and a little stinky, which I was disappointed by. My kitty seemed happy. My main issue is that she was pretty spotty with communication. When we originally spoke I said I didn't need lots and lots of updates but wold love to hear from her and maybe get a picture every couple of days. After we left, I didn't hear anything for three days and had to write her to ask if everything was ok . Took her a few hours but she responded warmly and with a pic of kitty. I asked her to check in every couple of days, didn't hear anything for two days then I wrote again to check in. Once again she responded positively, and with a picture. Overall it was fine, but I did have a few hours of anxiety about having left my home and cat with someone who had no references and who I didn't hear from unless I wrote first.
So now I have to write a review. Again, she seemed like a lovely person and I don't want her first review on the site to be negative. But I also want to be truthful. How many stars do I give her? Do I mention the communication issues? Trashcans? 5 stars but mention them? Not review her but write her separately with advice about how to handle communication going forward? Any advice appreciated!